One of our members recently reached out to us and asked if he could share his story with our members. Here’s his story:

Back in September of this year I applied for a loan so that my wife could avail of the Cross Border Initiative and get one of her hips replaced in Belfast. If we had waited to get it done by the HSE we would have been waiting 12 months so we decided to get it done up North. As neither of us have private health insurance, I was going to have to borrow to be able to afford the procedure.

Firstly I went to my bank, with whom we have our mortgage. They wanted to use our home as security for the loan and add over 10 years to the term of our mortgage. To me it felt like all they cared about was getting the transaction completed.

Then I came to Dubco. I was given the opportunity to sit down and talk with a member of the loans team. I really felt like they understood where I was coming from. The loans officer listened to me and helped put my concerns about borrowing such a high amount at ease. They worked with me to ensure I could afford the loan and that I wasn’t going to put myself in a tough position financially.

The difference for me between Dubco and my bank is that when I’m dealing with Dubco I’m dealing with a real person who shows compassion about my situation. When the loan was approved it was such a relief, it felt like a real weight had been lifted from my shoulders! I told my wife I would move the sun, moon and stars for her and thanks to Dubco I was able to make that happen.

Vincent, Lab Assistant, DIT